Vinted Shoppers Voice Displeasure Over Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a different size category than originally posted due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to check their listings and manually change the size if necessary, which has left users frustrated.
Size Classification Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices following member complaints.
